Right of withdrawal

The right of withdrawal

Download link: Right of withdrawal

Download link: Return Form

You have the right to withdraw from the contract within 14 days without giving any reason.
During this time you can do that with the product that is reasonably necessary to evaluate the product. It is permitted to try out the product as you would in a physical store. In addition, you can get the product out of the package unless the package in case of CDs, DVDs, Blu-ray discs or software contains a seal. The withdrawal period will expire 14 days after the day you or a designated third party other than the carrier you received the product in possession.

If you have ordered in one order more goods with different delivery times, the withdrawal period shall expire 14 days after the day you received the final product or part.

The moment you when you or a third designated by you, the first product physical possession of us have agreed upon a regular supply of products expire, the withdrawal period 14 days after the day. In case of services expiry of the withdrawal period 14 days after the conclusion of the agreement.

To make use of your right of withdrawal, we ask you to send us an email, possibly including the standard form, send via support@evertz.nl. Within 14 days after sending the email, you must return the products.

We ask you the product as much as possible to be returned in the original packaging.

Repayment:
Once you have exercised your right of withdrawal, you will receive all payments, including any delivery charges for the next shipment, within two days back. We will pay you back with the same currency with which you have paid, unless another method agreed with us.
You bear the cost of return shipping. We estimate that these costs will not exceed € 8.05.

Exclusion right of withdrawal:
The right of withdrawal is excluded:

  • services where performance has begun with the consumer's consent (for example, book a trip, take out a subscription to download an e-book, movie, CD, etc.), such as downloading plug-in software and digital and physical gift cards.
  • CDs, DVDs, Blu-ray discs or software whose seal has been broken.
  • Business customers.
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